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Hosting and care plans

Keep your website up to date, with no contract

Hosting, backups, updates and a fixed amount of time each month for small changes. Month to month: cancel before your next renewal and that is it.

Ask for a care plan

Plans

Hosting Only

For a site that just needs to stay online.

$15/mo

month to month · no contract

  • Hosting suited to your type of site
  • SSL certificate
  • Daily backups
  • Automatic uptime monitoring
  • Month to month
  • First 12 months included with a new website we build
Ask for this plan

Essential Care

For a site that works and needs to stay up to date.

$49/mo

month to month · no contract

  • Hosting and daily backups
  • Software updates supported by the platform
  • Automatic uptime monitoring
  • Monthly check that your form works
  • Up to 15 minutes of small changes a month, in total
  • First response within 2 business days
Ask for this plan
Recommended

Business Care

For businesses that change something on their site most months.

$99/mo

month to month · no contract

  • Everything in Essential Care
  • Up to 45 minutes of small changes a month, in total
  • Monthly basic review of forms and available metrics
  • First response within one business day
Ask for this plan

Growth Care

For businesses that want ongoing improvements.

$199/mo

month to month · no contract

  • Everything in Business Care
  • Up to 120 minutes of small changes a month, in total
  • Short monthly summary of activity and recorded enquiries
  • One priority improvement recommendation a month
  • Improvements are done within the included time; extra work is quoted
Ask for this plan

Terms

  • Month to month, with no annual commitment for new sign-ups.
  • Cancel any time before your next renewal.
  • Included time does not roll over.
  • One active request per client at a time.
  • Response time is not resolution time.
  • Extra work at $85/hour, only with your approval first.
  • Not included: full redesigns, custom features or 24/7 human support.
  • Monitoring is automatic and alerts our team; people respond during business hours.
  • For standard informational websites, after a compatibility check. Online stores, apps, existing problems and special setups are quoted separately.

What counts as a small change

  • Updating text, hours, prices or photos
  • Adding an offer or a notice
  • Fixing a link or a button
  • Minor design or settings tweaks

If a change needs more than the included time, we tell you first and, if you approve, it is billed at $85/hour.

What is not included

  • Full redesigns or complex new pages
  • Custom features
  • 24/7 human support (monitoring is automatic and alerts our team; people respond in business hours)
  • Problems the site had before you joined, which are quoted separately
  • Online stores, apps and special setups, which need a quote

Something already broken on your site? That is separate: a Quick Fix from $149 or a Website Rescue from $199. See website fixes

What about your Google profile?

Local Visibility Care ($199 a month) looks after your Google Business Profile. If you combine plans, each task is covered once: we never charge twice for the same work.

Local Visibility Care

Part of Small businesses & shops: fixed-price website packages, care plans, website fixes and a free audit. See everything for small businesses →

Know a business that could use a care plan? Introduce us and get 10% of the first invoice they pay. How referrals work →

Ownership

Yours, not rented

You pay for the website once. After that it is yours, and staying with us is a choice you make every month.

  • Your domain and your content

    In your name and yours from day one: the domain, your text and your photos.

  • The site files

    Yours once the site is paid in full, subject to third-party licenses.

  • Any host you choose

    After the 12 included months, $15 a month with us, or take it to another provider: we hand over the files, with no exit fee.

  • No lock-in

    Care plans are month to month, with no minimum term. Cancel before any renewal.

What 3 years cost

What you pay over 36 months, at list prices
OptionThe math3-year total
A website rented at $99 a month example 36 × $99 $3,564
A website rented at $199 a month example 36 × $199 $7,164
Our Business Website, with hosting after year one $449 + 24 × $15 $809
Our Business Website with Essential Care from day one $449 + 36 × $49 $2,213

Arithmetic over 36 months at list prices, before tax; your domain registration is separate in every row. The rental rows are examples of monthly pricing, not any provider's price. In ours, the first 12 months of hosting come with the site, and Essential Care already includes hosting.

Ask whoever you hire: if I stop paying, do I keep my website? With us, yes. What you own, in the terms

Questions

Is there a contract?

Not for new sign-ups: plans are month to month and you can cancel before your next renewal. If you signed up under our earlier terms, the terms you signed stay in place.

Do unused minutes roll over?

No. Included time is for that month and does not carry over.

How fast do you respond?

First response within two business days on Essential Care and one on Business and Growth Care. Responding is not resolving: we tell you what we will do and when.

Does it work for any website?

For standard informational websites, after a compatibility check. Online stores, apps, sites with existing problems or special setups are quoted.

Do backups guarantee nothing is ever lost?

We take daily backups, but no backup guarantees a full recovery in every situation. If something goes wrong, we explain what can be restored and how.

Tell us what you need

We reply in writing within one business day. No call required.

Sending an enquiry is not a purchase and does not mean the work is automatically accepted: we review it first and reply in writing.

By sending it you agree to our privacy policy.