Tell us about your project
The five of us read every message sent here and answer it ourselves. Give us some context and we'll reply with a straight answer and the next step.
Your current website, if you have one, and what you would like to change or achieve. Two lines are enough to start.
A person on the team looks it over and emails you any questions we still have. Everything in writing, at your pace.
What we would change and why, with scope, timeline and a fixed price in one document. Valid for 30 days.
Accept it, ask for changes, or tell us it is not for you. No cost and no commitment.
Prefer to talk it through? Call us, or leave your number and we will call you. It is optional: you do not need a call to get a proposal.
Near us in the Illinois Valley? We can also meet in person: see web design in Princeton, IL.
Further out: Illinois Valley · Sauk Valley · Peoria area · Quad Cities (Illinois side) · Rockford area.
A team spread across time zones plus 24/7 automated monitoring: your project keeps moving outside your office hours. We work remotely with businesses in all 50 states, coast to coast.
What happens if it goes wrong
Six commitments we already keep. Here together, before you have to ask for them.
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The price is agreed in writing
The written proposal we send you carries a fixed price, and it does not move. Anything that expands the scope is quoted before it is done, never as a surprise on the invoice.
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90-day warranty
From the day it goes live, and it is three months, not thirty days: a website’s faults do not always show up in the first week. We fix defects in our work at no cost; third-party changes and new requests are quoted first.
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Design revisions included
We design on your brand and your real content, with changes inside the price: one consolidated round on Starter, two on Business and Growth. If another is needed we tell you what it costs before doing it, never after.
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Everything is yours, and you can leave
The code, the database and the domain. There is no proprietary platform you cannot leave, and we do not charge an exit fee: the domain and your content are yours from day one, and the site is yours once it is paid for.
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No year up front
Maintenance is paid month by month, with no contract. We do not ask for twelve months in advance to get started.
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99.9 % uptime, committed
And if it goes down we know before you do: checked every minute, daily backups kept off the server with 30 days of history, in every care plan, and security updates applied by a person in every care plan from Essential up. The uptime commitment is written into the terms, with the method used to measure it.
Where your site lives, who can see it, and how it is built
Three questions worth having answered before you sign, not after.
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Where it is hosted: Super Awesome Host, and who they are to us
Your site is hosted by Super Awesome Host, an independent hosting company, in OVHcloud data centers: Virginia for US businesses, Spain or France for European ones, never mixed. We disclose the relationship: they have been our client since 2022, we built their platform and still work on it, so we know the server your site lives on from the inside and talk directly to the people who run it. Hosting is inside the care plan, so there is no second bill. And if you would rather use your own provider, the site is yours and it goes wherever you say.
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Confidentiality, with the right paperwork for the place
We sign a non-disclosure agreement on request, always. If the project handles personal data of people in Europe, we also sign the processor agreement required by article 28 of the GDPR, with the safeguards and the sub-processors in writing. If it handles US health data, we sign the Business Associate Agreement that HIPAA requires before we touch any patient data, and we build that part for HIPAA: hosted on AWS’s HIPAA-eligible services, never on shared hosting, encrypted in transit, in the database and in backups, with two-factor sign-in, automatic sign-out after inactivity and only our own code, no third-party plugins. And access is bounded by contract: who can see the data, from where, and under what safeguards, set out in full in our privacy policy.
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Built to standards, not by eye
Built to WCAG 2.1 AA: semantic HTML, navigable end to end with a keyboard, checked contrast, alternative text on images, and animation switched off for anyone who asks for it to be off. Tested in the four browsers, and from the phone upwards rather than the other way round. And the checking is not on trust: every publish runs an automated audit that fails if an image loses its alt text or a navigation loses its name.
Frequently asked questions
What people usually ask before they start. Can't find yours? Ask us.
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