Legal

Terms and conditions

Last updated: November 12, 2026

These terms govern the use of intervolutions.com and of the services we offer through it: the contact and quote forms, the newsletter and job applications. By using them you accept what this page says. Who we are and who owns the site is in the legal notice; what we do with your data is in the privacy policy.

What this site is and isn't

The site is informational and commercial: it explains what we do, shows our work and lets you get in touch.
It's not a store. Nothing is paid for here, nothing is contracted here, and sending a form neither buys nor reserves anything.
The technical articles are published in good faith and may become outdated. They are general writing, not advice for your specific case.

Quotes and proposals

Package prices are fixed; larger projects are shown as ranges, and the binding figure is the one in the written proposal. If you ask for something beyond the published range, we tell you first.
Sending the quote form creates no obligation for either side: you are not committing to hire us, and we are not committing to take the work.
If the project fits, we email you recommendations and a formal proposal with scope, a milestone schedule and a fixed price. No call is needed to receive it. You can accept it, ask for changes or turn it down. That proposal is valid for 30 days from its date, and only what it contains binds us.
Engagements are formalized in a separate contract. Nothing said on this site, in the estimator or in an earlier email replaces that contract: where they conflict, the signed contract prevails.
Care plans: billed month by month, with no minimum term for new sign-ups; cancel before your next renewal, from the client area or by email. Included time does not roll over, and extra work is billed at $85/hour only with your prior approval. Anyone who signed up under earlier terms (for example a 12-month initial term or the local program) keeps the terms they signed.

Paying for a website: you see the homepage first

For the Starter, Business and Growth website packages, you send us the brief and your materials (logo, photos, text or links to what already exists). Within 3 business days of receiving them, we send you the homepage design (for the Starter, the design of its one page).
Nothing is payable until you approve that design. On approval, 50% of the price is due; the remaining 50% is due after your final approval of the finished site and before it is published.
If you do not approve the design, you owe nothing. The design remains the property of Tombatossals Softworks LLC and may not be used, in whole or in part. There is one preview per business.
Stores, apps, custom projects, fixes and add-ons do not include a preview: they are paid as the written proposal says, normally 50% to start.

Cancellations and refunds

Starter, Business and Growth websites: if you do not approve the homepage design, you owe nothing and nothing is charged. The design stays ours and may not be used. One preview per business.
Stores, apps and custom projects: if you cancel before we start work (before the first delivery or kickoff call), we refund the deposit, minus payment processing fees.
Once the 50% deposit is paid (for websites, on approval of the homepage; for everything else, at the start), it is non-refundable: it covers planning, design and the time we reserve for your project.
If you cancel later, you pay for the work done up to that day at $85/hour, minus the deposit and never more than the agreed total price. Once paid, we hand over everything done.
If the project sits idle for 30 days waiting on your materials or replies, we pause it and it goes back in the queue. After 60 days with no reply it is treated as cancelled under these same terms; restarting later is quoted based on availability.
The site goes live once paid in full. Work already delivered and paid for is not refunded.
Monthly plans can be cancelled any time before the next renewal; the current month is not refunded.

If your signed contract says otherwise, the contract prevails.

Hosting included in year one

Every new website built under one of our three packages includes 12 months of our Hosting plan (SSL, daily backups and monitoring) at no charge, counted from the day it is published.
After those 12 months, hosting continues at $15 a month, month to month, only if you choose to stay with us. If not, you can move the site to another provider: we hand over the files, and the domain and content are yours.
What you own: your domain and your content from day one; the site files once it is paid in full, subject to third-party licenses.
Included hosting does not include updates, changes or support: those are the care plans, which are optional, month to month, and already include hosting. Stores on third-party platforms, apps and SaaS have their hosting set out in their own proposal.

Languages

The Business and Growth packages include the site in English and Spanish at no extra cost: all of the package's pages, the language switch, hreflang and per-language SEO titles. We translate the copy we write and the text you supply, up to the package's word allowance. If you want one language only, you get one; the price is the same.
On the Starter, a second language is a $99 add-on.
Translating content beyond the package's word allowance, or adding a language to a site we did not build, is billed at $85/hour or quoted in writing. It is not certified translation and does not cover specialist medical or legal text.

Founding clients

The first 10 clients whose website we build from November 12, 2026 receive 12 months of the Essential Care plan at no cost ($588 value), counted from the day their site is published.
In exchange, they allow us to publish their website as a case study on our site, with the business name, screenshots and a description of the work. It is not conditional on a review, a rating or on anything they say about us.
The published case study says so: "Founding client: received 12 months of care at no cost."
Essential Care includes hosting, so for those 12 months it replaces the hosting included with a new website. Afterwards the plan continues only if you choose it, at its published price (currently $49 a month), month to month.
A founding client may ask us at any time to take the case study down. If they do so during the 12 free months, the free plan ends at the end of that month and the plan continues only if they choose it, at its published price. After the 12 months, taking it down has no effect on their plan.

Referral commission

If you introduce a new client to us, you earn 10% of that client's first project: the first proposal they accept, counted once every invoice for it (deposit, final payment and any other) is paid. If the first invoice they pay belongs to no proposal (for example a Quick Fix or a care plan month), you earn 10% of that invoice instead. A new client is one who was not already talking to us when you introduced them. One commission per new client; nothing recurring.
The commission is worked out on what the client actually paid for that project or invoice, after any discount and in its currency, and is paid once that payment is confirmed, by the method we agree with you by email or, if you are a client, as a credit on your next invoice. If that project is cancelled before it is paid in full, it earns nothing, and the next project they pay in full counts instead.
About that person we only tell you that they became a client, whether their first project is in progress, and the amount of your commission; never what they buy or pay beyond that. Coupons issued under the earlier referral rule remain valid on their terms.

Accessibility audits

An accessibility audit reviews up to 10 pages of your site against WCAG 2.2 level AA, with an automated scan and manual checks using a keyboard and a screen reader, and delivers a written report listing each issue found, where it is, its severity and how to fix it.
It is an assessment at a point in time, not a certification. It does not make your site "ADA compliant", does not protect you from claims or lawsuits, and is not legal advice. Fixes are not included: they are billed at $85/hour or quoted in writing.

Sites that handle patient data

If a clinic site stores health information (intake forms, patient messages or any feature that stores it), that part is the patient-data module: from $1,999 one-time, added to a Business or Growth website, plus $249 a month for the secure hosting and care of that part, month to month.
We sign a Business Associate Agreement (BAA) before we handle any patient data. That part is hosted on AWS HIPAA-eligible services, encrypted in transit, in the database and in backups, with two-factor sign-in, automatic sign-out and only our own code, no third-party plugins. HIPAA certifies no one: the BAA and the contract set out what each party is responsible for.
A clinic site that does not store patient data does not need the module and stays at the package price.

Response times

We reply within one business day at most, and almost always the same day. It is a service target, not a contractual guarantee: a busy spell, a holiday or a mail outage can stretch it. If it is urgent, say so in your message.

Using the forms

The information you send must be truthful and yours, or you must have permission from whoever it belongs to.
The forms may not be used for unsolicited advertising, for unlawful or offensive content or content that infringes third-party rights, or to attempt to overload or compromise the service.
We apply anti-abuse measures and submission limits, and we may discard automated or spam-looking submissions without notice. If you have not heard back within one business day, email [email protected] and we will look into it.
Please do not send sensitive data (health, beliefs, union membership and the like) or access credentials to your systems through these forms. If the project needs them, we will ask through an appropriate channel.

Subscribing is voluntary and only requires your email address.
You can unsubscribe at any time by emailing us; once issues go out, each one will carry an unsubscribe link. It takes effect immediately and needs no explanation.
We send our own content about what we build and learn. We do not share the list or use it to advertise third parties.

Job applications

When you apply for a role you send us your professional details and, if you attach one, your résumé. We use them only to assess your application for that process.
Send only information that is yours and that you are free to share. Do not include third-party data, confidential documentation from another employer, or sensitive data the role does not require.
Posting an opening doesn't obligate us to fill it, and we may close a search at any time.

How long we keep your application and how to ask us to delete it is set out in the privacy policy.

What you send us

What you send stays yours. We acquire no rights over your ideas, your documentation or your material.

You authorize us only to read it, store it and handle it internally in order to reply, prepare the proposal or assess your application. Nothing else: we do not publish it, show it in our portfolio or use it as an example without asking you first.

Intellectual property

The code, text, design and other elements of the site belong to Tombatossals Softworks LLC or to third parties who authorized their use. The full terms are in the legal notice.

Availability and changes to the site

We work to keep the site available and up to date, but there may be interruptions for maintenance or incidents, and we may change, move or withdraw content and features without notice.

For sites hosted on our care plans we commit to 99.9 % monthly uptime, measured by the automated check that runs every minute and calculated per calendar month. That is about 43 minutes of downtime a month. Excluded from the calculation: planned maintenance announced in advance, force majeure, failures in third-party services we do not administer (your domain, your payment gateway, your mail provider) and anything caused by a change made to the site by somebody other than us. If we miss it in a given month, you hear it from us with the incident log in hand; you do not have to claim it.

External links lead to sites we do not control. We are not responsible for their content or their terms.

Liability

We are liable for damage we cause through willful misconduct or negligence in providing our services, to the extent the law provides. We are not liable for damage arising from misuse of the site, from decisions based solely on its informational content, or from temporary unavailability. None of this excludes or limits liability that cannot lawfully be excluded, including any rights you have as a consumer.

Changes to these terms

We may update these terms when our services or the law change. The applicable version is the one published here at the time you use the site, and the date above says when it was last reviewed. If a change matters to someone with a live proposal, we tell them.

Governing law and jurisdiction

These terms are governed by the laws of the State of Illinois. For any dispute, the parties submit to the courts of Bureau County, Illinois.

If you are acting as a consumer, this clause takes nothing away from you: you may always bring proceedings before the courts where you live, and the mandatory consumer-protection rules of your country still apply to you.

Each engagement is also governed by the contract we sign.

Contact

For any question about these terms, write to us at [email protected].

See also: Legal notice · Privacy policy · Cookie policy